Episode 76

UX in Universities with Duncan Stephen

Published on: 8th February, 2022

The UX Service at the University of Edinburgh is an example of creating a more matrix-like structure and breaking down silos within an academic institution to create a more holistic experience for students and staff. In this episode, Chris welcomes Duncan Stephen who manages that group to discuss its origins, how a consultancy model works within academia, their projects and methods, and what universities need to think about if adopting this type of model.

Duncan Stephen on LinkedIn

User Experience Service at The University of Edinburgh

Send us your questions by emailing us at UXSoup@strategyanalytics.com.

Chris on LinkedIn

Lisa on LinkedIn

Diana on LinkedIn

Strategy Analytics UX Innovation Practice

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About the Podcast

UX Soup
Bite-sized human-centered design insights
Join Chris Schreiner, Derek Viita, and Lisa Schreiner from User Driven Strategies as they discuss the latest developments impacting the user experience, whether in the car, at home, or on the go. Examine the state of the UX and human factors professions, listen to interviews from leading practitioners in industry and academia, and hear the team discuss the latest products and services from a human-centered design perspective.

About your hosts

Chris Schreiner

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Chris has 25 years of experience in automotive HF and UX, working for automotive OEMs, suppliers, academic research institutions, and consultancies, providing objective and actionable guidance impacting design.

Chris has over 20 years of experience in UX and human factors research, and has successfully led projects globally for clients in the automotive and wireless industries.

Derek Viita

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Derek is a human factors expert who helps tech companies, research orgs, and consultancies build safe and useful things. His passion is automotive UX, with 2 decades of specialized expertise. Beyond cars, his work has spanned mobile devices, physical workstations, virtual telecom platforms, mobile payment, and more.

Derek has produced live research, workshops, and conference presentations on 3 continents, and is a named author on over a dozen peer-reviewed papers and technical reports.