Episode 76

UX in Universities with Duncan Stephen

The UX Service at the University of Edinburgh is an example of creating a more matrix-like structure and breaking down silos within an academic institution to create a more holistic experience for students and staff. In this episode, Chris welcomes Duncan Stephen who manages that group to discuss its origins, how a consultancy model works within academia, their projects and methods, and what universities need to think about if adopting this type of model.

Duncan Stephen on LinkedIn

User Experience Service at The University of Edinburgh

Send us your questions by emailing us at UXSoup@strategyanalytics.com.

Chris on LinkedIn

Lisa on LinkedIn

Diana on LinkedIn

Strategy Analytics UX Innovation Practice

About the Podcast

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UX Soup
Bite-sized human-centered design insights

About your host

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Chris Schreiner

As Director of Syndicated Research within the Strategy Analytics UX Innovation Practice, Chris Schreiner is responsible for leading teams delivering in depth user experience analysis and insights for clients in the wireless, smart home, and automotive industries.

Chris has over 20 years of experience in UX and human factors research, and has successfully led projects globally for clients in the automotive and wireless industries.