Episode 78

The UX of Video Streaming Services

Certain streaming services are in the news lately for being burning through huge amounts of cash in a model that may not be sustainable in the long-term. Some of the issues they are facing have UX at their core. In this episode Lisa, Chris and Diana discuss these issues and what can be done to improve the video streaming experience. In Condensed Soup, they talk about their favorite streaming experiences.

Send us your thoughts on improving the user experience for streaming services, or ask us anything by emailing us at UXSoup@strategyanalytics.com.

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About the Podcast

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UX Soup
Bite-sized human-centered design insights

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About your host

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Chris Schreiner

As Director of Syndicated Research within the Strategy Analytics UX Innovation Practice, Chris Schreiner is responsible for leading teams delivering in depth user experience analysis and insights for clients in the wireless, smart home, and automotive industries.

Chris has over 20 years of experience in UX and human factors research, and has successfully led projects globally for clients in the automotive and wireless industries.